Terms of service

This privacy policy will explain how Sidonia uses the personal data we collect from you when you use our website.

WHAT DATA DO WE COLLECT?

Sidonia only collects the personal identification information (name, email address, phone number, address, etc.) we strictly need to process your orders.

HOW DO WE COLLECT YOUR DATA?

You directly provide Sidonia with most of the data we collect. We collect data and process data when you:  Register online or place an order for any of our products or services.

HOW WILL WE USE YOUR DATA?

Sidonia collects your data so that we can: (i) process your order and manage your account; (ii) Email you with special offers on other products and services we think you might like.
When Sidonia processes your order, it may send your data to, and also use the resulting information from, shipping companies and credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

Sidonia stores your data at secure servers provided by GoDaddy.
Sidonia will keep your personal identification information for five years since your last order. Once this time period has expired, we will delete your data.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Sidonia would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

  1. The right to access – You have the right to request Sidonia for copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that Sidonia corrects any information you believe is inaccurate. You also have the right to request Sidonia to complete the information you believe is incomplete.
  3. The right to erasure – You have the right to request that Sidonia erases your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that Sidonia restricts the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to Sidonia processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us on: info@sidonia.com.lb