IT IS OK TO CHANGE YOUR MIND!

Firstly, we thank you for shopping at ​Sidonia!
Please note that due to the handmade and artisanal nature of our products, there may be slight variations and imperfections in some items.

We believe this is one of the beautiful things about owning a handmade item.
However, if you still decide something is not for you, simply return it to us in the same condition it was received and we shall refund the cost of the piece.

RETURNS

You have ​15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

REFUNDS

Once we receive your item, we shall inspect it and notify you  on the status of your refund.
If your return is approved, we shall initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING FEES

You will be responsible for paying for your own shipping costs for returning your item.
Unfortunately, shipping costs are non-refundable.

CONTACT US

If you have any questions regarding a return or a problem with any item, we shall be glad to discuss the matter with you.

Please contact us at info@sidonia.com.lb .